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muras group

THE MURAS GROUP
- Code of Practice


OUR PROFESSIONAL CHARTER

Our Commitment to You

Our team will act with integrity, honesty and openness in everything we do for and with you.

Our team will respect absolutely the confidentiality of our working relationship.

One of the team will return your phone calls within 24 hours.

We will meet the deadlines we set (or in very extreme cases, let you know well in advance of our inability to do so for reasons outside of our control).

You will always know in advance our fee for any assignment.



Your Commitment to Us

You will be open, frank and honest with us at all times. You will let us know immediately of any concerns you have about our work together.

You will give us all the information we need to do the work. You will give us access to your team within the time frames we agree upon.

You will make time available to work on areas you have agreed to with us.

You agree to listen to any advice we offer (we acknowledge your absolute right to reject that advice).

You will pay our account in accordance with the agreed credit terms.


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